You can complete account deletion here without installing the app or signing in. In the app, open My account → Request account deletion. Uninstalling the app alone does not delete your account.
Before you continue
- Your app account, sign-in access and notification enrolment will be removed.
- Eligible account profile and associated personal data will be deleted or anonymised. This is permanent, not a temporary account suspension.
- Records that must remain for property ownership, contractual, accounting or legal obligations—including relevant purchase agreements, payment records and identity-verification evidence—may be retained with restricted access. Deletion does not cancel property purchases, payments due or ownership rights.
Only enter an email or mobile number already registered to your account. We send a verification code to that saved contact; you cannot use this page to change it.
Deletion is being completed
Your sign-in access has been removed. Eligible file deletion is still being processed; completion is not yet confirmed.
Keep this page open while eligible files are removed. Use the button below to check completion.
Your account has been deleted
Your Sultan Living sign-in access has been removed. You cannot undo this deletion.
You can close this page. Any data that must remain is restricted to the purposes explained above.
If you cannot access your registered contact, contact Grand Sultan for account-recovery assistance. You do not need to contact support when you can verify your account here.